Returns & Exchanges
At SuperYou, we stand by the quality of our superfoods; if your order arrives damaged or doesn't meet our freshness standards, you can request a return within 14 days of delivery. Due to the perishable nature of our products, we cannot accept returns on opened items unless there is a verifiable quality issue.
Initiate Your Request
Contact our support team at hello@superyou.com with your order number and a brief explanation of the issue.
Provide Documentation
For damaged or spoiled goods, please attach clear photos of the product and the original packaging for our quality control review.
Await Authorization
Our team will review your request within 48 business hours and provide a return authorization number or confirm your eligibility for a refund.
Receive Refund or Replacement
Once approved, we will either ship a fresh replacement immediately or issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing